Warranty items will not be scheduled unless reported, we do not perform walkthroughs automatically. Warranty is scheduled once a month April through October. Warranty is not performed during November through March. Plant warranty starts in May. Warranty is non-transferrable.
Since our warranty for grass/plants is dependant on you following our watering guidelines (located in our maintenance manual), please reach out to us if you live in a city with specific watering restrictions that don't fit within our recommended schedule. We can help to come up with a watering plan that works for you & your yard to maintain your warranty.
Below are the items that are covered within (2) weeks of project completion
Pavers
*Please note: Efflorescence is something that the pavers do naturally, this normally happens over the course of the first year and can be washed off with water, this is not a warranty item. Stains/spills not due to construction are not covered under warranty.
Irrigation
* Please note: Coverage is always checked before we leave a project. Irrigation requires maintenance. Issues with these items are very apparent in the first couple weeks after project completion if repairs are needed. Animals, mowers, etc. can cause irrigation to not function correctly and will need adjustments over time. Settling of the sprinkler heads as the ground shifts is out of our control and is not covered under warranty. If you currently have a wi-fi clock that we are not able to program or test, these items are not covered under warranty.
Beds
* Please note: The soils will settle over time in Colorado due to the kind of soil as well as our winters with ground freezing and thawing. This is something that is out of our control and is not covered under warranty. Refilling / Raking mulch or rock is a maintenance item that is not included under warranty.
Downspouts
Fencing
* Please note: Over time as moisture gets into the wood, it begins to swell and move, which may misalign gate latches. We'd recommend sealing or staining your fence as soon as possible to minimize the swelling.
Below are the items that are covered within (2) months of project completion.
Sod
Sod not taken is covered under warranty if:
* Please note: Damage caused by animals, mowers, etc. is not covered under warranty. The patterns and appearance of the dead areas will be determine warranty replacement. If irrigation coverage is not correct and sod did not establish due to this, you will see sections of sod that died versus various dead spots. Spots are not an indication of poor coverage, more-so these indicate urine burns from animals or nesting spots for bunnies. If you currently have a wi-fi clock that we are not able to program or test, these items are not covered under warranty.
Flagstone
* Please note: Chipping, flaking, and unlevel flagstones are not covered under warranty as this is typical for natural stone.
Below are the items that are covered within (1) year of project completion..
Paver
*Please note: Efflorescence is something that the pavers do naturally, this normally happens over the course of the first year and can be washed off with water, this is not a warranty item. Stains/spills not due to construction are not covered under warranty.
Retaining Walls
Lighting
* Please note: These items are covered under warranty as long as they are undamaged. Cut or nicked wires are not covered under warranty.
Irrigation
* Please note: These items are covered under warranty as long as irrigation system was winterized as recommended by Outside Dreams.
Planting
* Please note: Plants are covered under warranty as long as: